VinCSS - COTIP

Media Monitoring Tool

Media Monitoring Tool
Icon Definition
VinCSS COTIP is a powerful communications management tool that enables organizations to monitor and gather media content, providing early detection of emerging topics on domestic and international news sites related to their brand or areas of interest.
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Icon Customer Support
  • Topic Tracking: Allows configuration of keywords to define topics of interest, so users can monitor only relevant news streams.
  • News Collection: Monitors and collects nearly real-time news articles from over 1,500 domestic and international news sites, blogs, and forums.
  • Sentiment Classification: Automatically assesses the sentiment of news articles (negative, positive).
  • Instant Reporting: Provides near-real-time updates (with a delay of 3-5 minutes) via popular messaging apps, making it user-friendly and convenient.
  • Scheduled Reporting: Sends regular reports via email, helping businesses manage communications effortlessly.
Icon Process
1
From Demand Survey

VinCSS conducts a from demand survey to understand and clarify the customer's requirements.

2
Gathering Necessary Information

VinCSS collects the necessary information or provides guidelines for the customer to define this information for the system.

3
System Preparation

VinCSS prepares the system according to the customer's requirements.

4
Granting Access Rights

VinCSS provides access credentials to the customer for system usage.

5
1-1 Support

VinCSS assigns technical support personnel to assist and maintain regular communication with the customer to provide updates on system enhancements or support when needed.